Privacy Policy

Effective Date: October 2026 | Last Updated: October 2026

Welcome to Vivan Dental (located at 10, Rathore Nagar, Queens Road, Vaishali Nagar, Jaipur, Rajasthan 302021). We are committed to protecting the privacy, confidentiality, and security of all personal, medical, and contact information shared with us through our website (www.vivandental.com), in-clinic visits, and telephone or WhatsApp communications.

1. Information We Collect

We collect information directly from you when you interact with our clinical team or website:

• Contact Details: Name, phone number, email address, and city submitted through appointment booking forms or contact requests.
• Clinical & Medical Records: Dental histories, radiographs (X-rays), medical conditions, orthodontic records, clinical photographs, and treatment notes provided during consultations or treatment planning.
• Automated Analytics & Cookies: Standard browser details, IP address, device type, and browsing behavior via Google Analytics to enhance user experience and optimize our website.

2. How We Use Your Information

Patient information is utilized strictly for lawful healthcare and operational purposes:

• Scheduling, confirming, and reminding you of dental appointments and orthodontic adjustments.
• Formulating comprehensive clinical diagnoses, personalized treatment plans, and monitoring oral health progress.
• Responding directly to inquiries submitted via phone, WhatsApp, email, or website forms.
• Maintaining regulatory compliance with the Dental Council of India (DCI) and the Rajasthan State Dental Council regarding patient medical record retention.

3. Confidentiality of Medical Records

Under clinical ethical codes and the Digital Personal Data Protection Act (DPDPA), your dental and health records are held in strict medical confidence. We do not sell, rent, trade, or share your personal data with third-party marketing companies.

Information is only shared under specific clinical necessities:

• With accredited dental laboratories for fabrication of custom braces, aligners, crowns, or dental implants.
• With referring medical specialists or diagnostic centers when secondary clinical opinions are required with your knowledge.
• When strictly required by law, court order, or health regulatory authorities.

4. Patient Before & After Photographs

Photographs appearing in our clinical gallery or academic publications are captured during treatments and published only after receiving voluntary patient consent. Identifying facial features are anonymized or masked whenever requested.

5. Cookies and Web Tracking

Our website uses standard cookies and tracking pixels (such as Google Analytics and Meta Pixel) to monitor website performance and improve service delivery. You can adjust your browser settings to decline cookies at any time.

6. Your Privacy Rights

Patients have the right to review their personal contact details, request copies of their dental radiographs and treatment summary, or request correction of inaccurate contact information by contacting our clinic desk.

7. Contact & Grievance Information

If you have any questions or concerns regarding our privacy practices, please contact us at: